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Business Analysis

Analysis of the core revenue generating functions of a business is one of the fundamental building blocks we employ. Guided by the objective that the process should add value to the customer, we apply process streamlining, work pull-through, and workflow analysis techniques in search of the optimum process solutions.

Illustrated below, is the high-level process improvement approach that we follow.

Figure 1: Operational improvements framework

The journey follows these key stages:
  • Discovery and Insight outlining, with operational evidence, the consultants findings and recommendations for next steps.
  • Design takes the key recommendations and further develops the planning with cost benefits and business cases to enable prioritisation and creation of a change road map
  • Deliver uses our project and change management experience to help our client realise the benefits of the changes we have proposed and implemented.

Customer Story